Incidents signalés sur la page de statut de Airthings https://status.airthings.com/fr https://d1lppblt9t2x15.cloudfront.net/logos/8b67907bab001713f5b7270c1d3e13c0.png https://status.airthings.com/fr fr https://status.airthings.com/fr/incident/746771 Tue, 21 Oct 2025 11:23:00 -0000 https://status.airthings.com/fr/incident/746771#6a4e4dc557a295aa1c397daf515e13c76dfd636f2e446a0d7b0416faa235a6ee All systems are up and running again. https://status.airthings.com/fr/incident/746771 Tue, 21 Oct 2025 11:23:00 -0000 https://status.airthings.com/fr/incident/746771#6a4e4dc557a295aa1c397daf515e13c76dfd636f2e446a0d7b0416faa235a6ee All systems are up and running again. https://status.airthings.com/fr/incident/746771 Tue, 21 Oct 2025 11:23:00 -0000 https://status.airthings.com/fr/incident/746771#6a4e4dc557a295aa1c397daf515e13c76dfd636f2e446a0d7b0416faa235a6ee All systems are up and running again. https://status.airthings.com/fr/incident/746771 Tue, 21 Oct 2025 11:23:00 -0000 https://status.airthings.com/fr/incident/746771#6a4e4dc557a295aa1c397daf515e13c76dfd636f2e446a0d7b0416faa235a6ee All systems are up and running again. https://status.airthings.com/fr/incident/746771 Tue, 21 Oct 2025 11:23:00 -0000 https://status.airthings.com/fr/incident/746771#6a4e4dc557a295aa1c397daf515e13c76dfd636f2e446a0d7b0416faa235a6ee All systems are up and running again. https://status.airthings.com/fr/incident/746771 Tue, 21 Oct 2025 11:23:00 -0000 https://status.airthings.com/fr/incident/746771#6a4e4dc557a295aa1c397daf515e13c76dfd636f2e446a0d7b0416faa235a6ee All systems are up and running again. https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 16:25:00 -0000 https://status.airthings.com/fr/incident/746771#3ebdcc8b7213e44ea8bad4f26e478284952f45eef1c9b6d0171e4d67bb03b621 We are monitoring our service recovery, however AWS is still recovering their systems and we are awaiting full recovery notice from their side. Up to date information from AWS can be found at https://health.aws.amazon.com/health/status?path=open-issues https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 16:25:00 -0000 https://status.airthings.com/fr/incident/746771#3ebdcc8b7213e44ea8bad4f26e478284952f45eef1c9b6d0171e4d67bb03b621 We are monitoring our service recovery, however AWS is still recovering their systems and we are awaiting full recovery notice from their side. Up to date information from AWS can be found at https://health.aws.amazon.com/health/status?path=open-issues https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 16:25:00 -0000 https://status.airthings.com/fr/incident/746771#3ebdcc8b7213e44ea8bad4f26e478284952f45eef1c9b6d0171e4d67bb03b621 We are monitoring our service recovery, however AWS is still recovering their systems and we are awaiting full recovery notice from their side. Up to date information from AWS can be found at https://health.aws.amazon.com/health/status?path=open-issues https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 16:25:00 -0000 https://status.airthings.com/fr/incident/746771#3ebdcc8b7213e44ea8bad4f26e478284952f45eef1c9b6d0171e4d67bb03b621 We are monitoring our service recovery, however AWS is still recovering their systems and we are awaiting full recovery notice from their side. Up to date information from AWS can be found at https://health.aws.amazon.com/health/status?path=open-issues https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 16:25:00 -0000 https://status.airthings.com/fr/incident/746771#3ebdcc8b7213e44ea8bad4f26e478284952f45eef1c9b6d0171e4d67bb03b621 We are monitoring our service recovery, however AWS is still recovering their systems and we are awaiting full recovery notice from their side. Up to date information from AWS can be found at https://health.aws.amazon.com/health/status?path=open-issues https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 16:25:00 -0000 https://status.airthings.com/fr/incident/746771#3ebdcc8b7213e44ea8bad4f26e478284952f45eef1c9b6d0171e4d67bb03b621 We are monitoring our service recovery, however AWS is still recovering their systems and we are awaiting full recovery notice from their side. Up to date information from AWS can be found at https://health.aws.amazon.com/health/status?path=open-issues https://status.airthings.com/fr/incident/746749 Mon, 20 Oct 2025 12:40:00 -0000 https://status.airthings.com/fr/incident/746749#cb1f273ec6254ab25c698f1828accf168b5b6271ac5819ed0c3a983e0390fd61 Please follow https://status.airthings.com/en/incident/746771 https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 12:22:00 -0000 https://status.airthings.com/fr/incident/746771#1d314a9f4ad5130583a65d768eaabad74534d7ce69cbbddb86ae0a78110aae7b The services with our service provider (AWS) are ressolved. App, Dashboard, devices and integrations are up and running again. Some of out services are still recovering. https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 12:22:00 -0000 https://status.airthings.com/fr/incident/746771#1d314a9f4ad5130583a65d768eaabad74534d7ce69cbbddb86ae0a78110aae7b The services with our service provider (AWS) are ressolved. App, Dashboard, devices and integrations are up and running again. Some of out services are still recovering. https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 12:22:00 -0000 https://status.airthings.com/fr/incident/746771#1d314a9f4ad5130583a65d768eaabad74534d7ce69cbbddb86ae0a78110aae7b The services with our service provider (AWS) are ressolved. App, Dashboard, devices and integrations are up and running again. Some of out services are still recovering. https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 12:22:00 -0000 https://status.airthings.com/fr/incident/746771#1d314a9f4ad5130583a65d768eaabad74534d7ce69cbbddb86ae0a78110aae7b The services with our service provider (AWS) are ressolved. App, Dashboard, devices and integrations are up and running again. Some of out services are still recovering. https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 12:22:00 -0000 https://status.airthings.com/fr/incident/746771#1d314a9f4ad5130583a65d768eaabad74534d7ce69cbbddb86ae0a78110aae7b The services with our service provider (AWS) are ressolved. App, Dashboard, devices and integrations are up and running again. Some of out services are still recovering. https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 12:22:00 -0000 https://status.airthings.com/fr/incident/746771#1d314a9f4ad5130583a65d768eaabad74534d7ce69cbbddb86ae0a78110aae7b The services with our service provider (AWS) are ressolved. App, Dashboard, devices and integrations are up and running again. Some of out services are still recovering. https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 07:51:00 -0000 https://status.airthings.com/fr/incident/746771#2cf6f5991acc4258616a01e9a3a5327cf8e94da46a5d1517900d4835df5141b7 AWS is investigating the issue > Oct 20 12:51 AM PDT We can confirm increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region. This issue may also be affecting Case Creation through the AWS Support Center or the Support API. We are actively engaged and working to both mitigate the issue and understand root cause. We will provide an update in 45 minutes, or sooner if we have additional information to share. Follow https://health.aws.amazon.com/health/status?path=open-issues for updates https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 07:51:00 -0000 https://status.airthings.com/fr/incident/746771#2cf6f5991acc4258616a01e9a3a5327cf8e94da46a5d1517900d4835df5141b7 AWS is investigating the issue > Oct 20 12:51 AM PDT We can confirm increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region. This issue may also be affecting Case Creation through the AWS Support Center or the Support API. We are actively engaged and working to both mitigate the issue and understand root cause. We will provide an update in 45 minutes, or sooner if we have additional information to share. Follow https://health.aws.amazon.com/health/status?path=open-issues for updates https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 07:51:00 -0000 https://status.airthings.com/fr/incident/746771#2cf6f5991acc4258616a01e9a3a5327cf8e94da46a5d1517900d4835df5141b7 AWS is investigating the issue > Oct 20 12:51 AM PDT We can confirm increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region. This issue may also be affecting Case Creation through the AWS Support Center or the Support API. We are actively engaged and working to both mitigate the issue and understand root cause. We will provide an update in 45 minutes, or sooner if we have additional information to share. Follow https://health.aws.amazon.com/health/status?path=open-issues for updates https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 07:51:00 -0000 https://status.airthings.com/fr/incident/746771#2cf6f5991acc4258616a01e9a3a5327cf8e94da46a5d1517900d4835df5141b7 AWS is investigating the issue > Oct 20 12:51 AM PDT We can confirm increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region. This issue may also be affecting Case Creation through the AWS Support Center or the Support API. We are actively engaged and working to both mitigate the issue and understand root cause. We will provide an update in 45 minutes, or sooner if we have additional information to share. Follow https://health.aws.amazon.com/health/status?path=open-issues for updates https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 07:51:00 -0000 https://status.airthings.com/fr/incident/746771#2cf6f5991acc4258616a01e9a3a5327cf8e94da46a5d1517900d4835df5141b7 AWS is investigating the issue > Oct 20 12:51 AM PDT We can confirm increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region. This issue may also be affecting Case Creation through the AWS Support Center or the Support API. We are actively engaged and working to both mitigate the issue and understand root cause. We will provide an update in 45 minutes, or sooner if we have additional information to share. Follow https://health.aws.amazon.com/health/status?path=open-issues for updates https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 07:51:00 -0000 https://status.airthings.com/fr/incident/746771#2cf6f5991acc4258616a01e9a3a5327cf8e94da46a5d1517900d4835df5141b7 AWS is investigating the issue > Oct 20 12:51 AM PDT We can confirm increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region. This issue may also be affecting Case Creation through the AWS Support Center or the Support API. We are actively engaged and working to both mitigate the issue and understand root cause. We will provide an update in 45 minutes, or sooner if we have additional information to share. Follow https://health.aws.amazon.com/health/status?path=open-issues for updates https://status.airthings.com/fr/incident/746749 Mon, 20 Oct 2025 07:12:33 -0000 https://status.airthings.com/fr/incident/746749#c9948b2fb73387f04a5c2422823e4c7d81aadab6ad3942c106dfa6d6a0bdec24 Account Login went down. https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 07:12:00 -0000 https://status.airthings.com/fr/incident/746771#d8f97caa58ebac25d4e81bc5fe0c386e30b176712fd2caaec4651330a56b179d All services are down. Including API integrations, Webhooks and APP. This is related to issues with AWS. The AWS issue can be tracked here: https://health.aws.amazon.com/health/status?path=open-issues https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 07:12:00 -0000 https://status.airthings.com/fr/incident/746771#d8f97caa58ebac25d4e81bc5fe0c386e30b176712fd2caaec4651330a56b179d All services are down. Including API integrations, Webhooks and APP. This is related to issues with AWS. The AWS issue can be tracked here: https://health.aws.amazon.com/health/status?path=open-issues https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 07:12:00 -0000 https://status.airthings.com/fr/incident/746771#d8f97caa58ebac25d4e81bc5fe0c386e30b176712fd2caaec4651330a56b179d All services are down. Including API integrations, Webhooks and APP. This is related to issues with AWS. The AWS issue can be tracked here: https://health.aws.amazon.com/health/status?path=open-issues https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 07:12:00 -0000 https://status.airthings.com/fr/incident/746771#d8f97caa58ebac25d4e81bc5fe0c386e30b176712fd2caaec4651330a56b179d All services are down. Including API integrations, Webhooks and APP. This is related to issues with AWS. The AWS issue can be tracked here: https://health.aws.amazon.com/health/status?path=open-issues https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 07:12:00 -0000 https://status.airthings.com/fr/incident/746771#d8f97caa58ebac25d4e81bc5fe0c386e30b176712fd2caaec4651330a56b179d All services are down. Including API integrations, Webhooks and APP. This is related to issues with AWS. The AWS issue can be tracked here: https://health.aws.amazon.com/health/status?path=open-issues https://status.airthings.com/fr/incident/746771 Mon, 20 Oct 2025 07:12:00 -0000 https://status.airthings.com/fr/incident/746771#d8f97caa58ebac25d4e81bc5fe0c386e30b176712fd2caaec4651330a56b179d All services are down. Including API integrations, Webhooks and APP. This is related to issues with AWS. The AWS issue can be tracked here: https://health.aws.amazon.com/health/status?path=open-issues https://status.airthings.com/fr/incident/734164 Wed, 01 Oct 2025 11:17:17 -0000 https://status.airthings.com/fr/incident/734164#963eb4b660d6b256b2962874607c466473b0ddde40d6bd9783f97023c250cd81 Maintenance terminée https://status.airthings.com/fr/incident/734164 Wed, 01 Oct 2025 10:00:52 -0000 https://status.airthings.com/fr/incident/734164#6969bb389546bce24e4c894865ee1731bd8c918f6f258b06a94d5b9c438d5f3d The scheduled Webhooks update today has been completed successfully. All systems are up and running as expected, and webhook events should be delivered again without issues. If you notice any unexpected behavior, please get in touch with us at business-support@airthings.com and we’ll be happy to assist. Thank you for your patience! Your Airthings Customer Success Team --- # Webhooks Update – Scheduled Release The Webhooks update released on **September 9th, 2025**, was **reverted** because it introduced an unintended change to the payload format. We have identified and fixed the issue, and the new update is scheduled for: **📅 Wednesday, October 1st, 2025** **⏰ Between 12:00 and 14:00 CET** --- ## Expected Downtime - During this time period, you will **not receive webhook events**. - You will also be unable to **configure webhook settings**. ➡️ **Important:** No data will be lost. Webhook events will be delivered afterwards, though with a delay. --- ## Next Steps - A confirmation will be sent once the release is complete. - If everything goes as planned, **no action is required** on your side. - Should you notice any issues after the update, please contact us at: 📧 **[business-support@airthings.com](mailto:business-support@airthings.com)** --- 🙏 Thank you for your patience and understanding as we continue improving your Airthings experience. https://status.airthings.com/fr/incident/604713 Tue, 17 Jun 2025 14:45:32 -0000 https://status.airthings.com/fr/incident/604713#3b53d1a13edfab68b56f4d92152c30b2daadbc67b57d60c293b86dfc3a8c1362 Maintenance terminée https://status.airthings.com/fr/incident/604713 Tue, 17 Jun 2025 14:45:32 -0000 https://status.airthings.com/fr/incident/604713#3b53d1a13edfab68b56f4d92152c30b2daadbc67b57d60c293b86dfc3a8c1362 Maintenance terminée https://status.airthings.com/fr/incident/604713 Tue, 17 Jun 2025 13:45:32 -0000 https://status.airthings.com/fr/incident/604713#5c773d1f17640d87ce03b5490a82f79b56ca93bb2db1ad74ca4539782ee9acde We are rolling out an update to improve the performance of „IAQ Data Upload“ monitoring on this page. Please note this page is still work in progress and might not reflect the overall status. Use http://help.airthings.com/ for overall help & support https://status.airthings.com/fr/incident/604713 Tue, 17 Jun 2025 13:45:32 -0000 https://status.airthings.com/fr/incident/604713#5c773d1f17640d87ce03b5490a82f79b56ca93bb2db1ad74ca4539782ee9acde We are rolling out an update to improve the performance of „IAQ Data Upload“ monitoring on this page. Please note this page is still work in progress and might not reflect the overall status. Use http://help.airthings.com/ for overall help & support